Every salon starts with a free trial

Yes. You get 14 days of every plan feature and add-on, no credit card required. Text messages are the one exception, they start with a paid plan. Pick a plan only when you're ready; if you don't, your account simply pauses rather than charging you.

Nothing scary. There's no card on file, so you're never charged automatically. Your account pauses until you choose a plan, and your setup and data are waiting when you come back.

Optional extras priced on top of any plan, of two kinds. Capability add-ons, such as Marketing, the Online shop and Memberships, switch a feature on for your salon. Capacity add-ons add headroom to the plan you already have, by the location or by a block of five staff seats. Every add-on is listed with its price on the pricing page. Everything except text messages is free to explore during your trial, and billed only while it's switched on.

Your billing page always shows what you're using against what your plan allows, so you can see it coming. From there you can move to a bigger plan, or add a location or a block of five staff seats to the plan you already have. Either way SalonWard shows you the new total before anything is charged, and going over a limit never deletes anything you already have. It just stops new additions.

You get a plain explanation, never a dead end or an error. The page tells you which plan or add-on unlocks it and links straight to Billing, and anything you had before stays exactly where it is. The rule is enforced on our servers rather than just hidden in the browser, so a plan you're paying for is the plan you actually get.