Run yoursalonbeautifully

Day, week and per-stylist views built around how salon work actually happens, with buffers, resources and busy Saturdays included.

• Smart scheduling viewsDay, week and staff views with drag-to-reschedule and quick status changes.
• The front desk boardIn the chair, up next, running late and waiting, with live timers and one click through to the till. On every plan.
• Live as it happensNew bookings and status changes land on the screen on their own; a pill tells you if the connection drops.
• Any available professionalLet the client skip choosing. The server picks someone who can do the service and is genuinely free.
• Double-booking preventionTwo bookings can never collide, even when two clients confirm the same slot at the same moment.
• WaitlistFreed slots are offered automatically; clients accept or decline themselves.
• Buffers & processing timeCleanup and processing windows keep back-to-back visits realistic.
• Recurring appointmentsWeekly, biweekly or four-weekly series with whole-series management.
• Group classesCapacity-managed classes with live “spots left” counts on the booking page.
• Rooms, chairs & equipmentBookable resources with hard capacity limits, so kit is never promised twice.
• Per-service booking rulesMinimum notice and maximum advance windows, per service. You stay in control.

A branded booking page, a client portal and embeddable widgets. Clients help themselves, and the calendar stays accurate.

• Branded booking pageClients pick a service, choose a stylist and confirm a real, available time, no app needed.
• Deposits at bookingAsk for a deposit up front once your payment provider is connected; it's credited automatically at checkout.
• Client portalPasswordless sign-in to visits, packages, points and one-tap rebooking.
• Multi-service visitsBook several services in one visit, matched to staff who can do them all.
• Book in plain EnglishA client can type “balayage with Emma on Friday” and the wizard fills itself in, matched against your own catalogue, never invented.
• Straight into their calendarThe confirmation offers an Apple/Outlook invite and a Google Calendar link, so the visit is on their phone before they close the tab.
• Classes and workshopsSessions listed by day with seats remaining; a full session routes to the waitlist instead of a dead end.
• Self-service changesSecure links let clients cancel or reschedule within the notice window you set, plus a calendar invite for their phone.
• Installable like an appClients can add your portal to their home screen and receive push reminders.
• Website embedsDrop the booking widget and reviews widget into your own site with a snippet.
• Salon directory listingOptionally appear in the public SalonWard directory, with SEO done for you.

Complete, private client files that make the second visit feel like the tenth, and that respect the rules when someone asks to be forgotten.

• Complete client filesContact details, visit history, notes, tags and per-client consents in one place.
• CSV import wizardPreview, automatic column mapping and de-duplication. Bring your book with you.
• Tags & bulk actionsYour own coloured tags, applied to one client or to a whole selection at once.
• Consents on recordData-processing and photo consent recorded per person, with the date and where it came from.
• Refer a friendNeeds the tillEvery client gets a shareable code; both sides earn points on the friend’s first paid visit.
• GDPR tools built inExport a client's complete record, or erase it on request, with no support ticket.
• Photos & documentsKeep before-and-afters, PDFs and completed forms on the record, cropped in the browser.
• Intake & consultation formsSend secure form links after booking; answers land on the client file.
• Export anytimeYour client book round-trips out as CSV whenever you want it.

Profiles, permissions, shifts and hours, from “who's in on Saturday?” to payroll-ready numbers without the spreadsheet.

• Shift schedulingDraft, then publish. Published shifts drive what's bookable online.
• Auto-draft a weekOne click turns your real booking history into a drafted week of shifts, with breaks, weekly caps and preferences respected. It all lands as a draft until you publish. On every plan.
• Time off & approvalsStaff request from their own screen; managers approve from the roster. Nobody can approve themselves.
• Time clockClock in and out, timesheets, and forgotten punches closed automatically.
• Payroll-readyGrowWages, commissions and attributed tips in locked, exportable runs.
• Staff profilesThe services each person offers, their availability, time off and home branch.
• Roles & permissionsGranular, role-based access. People see only what their job needs.
• Audit trailA dated record of who changed what, across bookings, money, staff and settings, kept for two years.
• Two-factor sign-inOptional app-based second factor per person, with recovery codes, a live device list and sign-out-everywhere.
• Demand-based staffingGrowSuggested staffing levels from real booking demand, plus an auto-scheduler.
• Shift swaps & open shiftsGrowThe team resolves gaps themselves, with your approval.
• My dayAn offline-capable personal agenda every stylist can install on their phone.

A till that understands salons: services and retail in one basket, every kind of credit handled, and records your accountant will actually like.

Checkout and everything in it comes with the Essential plan and above, and with every trial.

• Fast POS checkoutServices and products in one basket, with tips, discounts, gift cards and account credit.
• Every kind of tenderRecord cash, card, bank transfer, gift card and account credit, split across one sale if you need to. Works alongside the card terminal you already have.
• Tips to the right stylistA gratuity line attributed to whoever did the work, carried through to their pay statement.
• Clean invoicesTax-inclusive, sequentially numbered, downloadable or emailed as PDF. Void or refund when needed.
• Gift cards, packages & membershipsSold at the till or online, redeemed automatically at checkout, with memberships as a priced add-on.
• Loyalty points & walletsPoints earned and redeemed at checkout; account credit with a full ledger.
• Pay-by-linkSend a hosted payment page for any invoice. Connect your own Stripe or Mollie and the money lands in your account.
• No-show protectionLate-cancellation and no-show fee policies you switch on and set yourself, settled or waived per case; deposits once your payment provider is connected.
• Cash register daysFloat, movements, bank drops and end-of-day counts that reconcile.
• Refunds & voidsRefund a payment back to its rail or into the client’s credit; voiding an unpaid invoice returns the stock. Both are logged.
• Month-end closeFile a month and its profit and loss is snapshotted. A later refund moves the live report, never the filed one.
• Expenses & P&LRecord costs beside revenue and read a real profit-and-loss, not a guess.

Retail and back-bar under control, suppliers and purchase orders in the flow, and a shop window that's open when you're not.

Inventory comes with the Essential plan and above; the online shop is a priced add-on.

• Products & stock movementsEvery unit tracked; checkout draws down quantities automatically.
• Low-stock signalsReorder points that flag what's running out before it's out.
• Back-bar counts itself downCompleting an appointment removes what the service consumed, so professional stock stays honest without anyone counting.
• Reorder suggestionsReorder points become a suggested order, grouped by supplier, ready to drop into a draft purchase order.
• Online shopShop add-onGift cards, memberships, wallet top-ups and retail click-and-collect, under your brand.
• Suppliers & purchase ordersDraft → ordered → received, with stock restocked on arrival.
• Per-branch stockEach location keeps its own pool, with the estate view when you need it.
• Order queueA salon-side queue for online orders, from placed to picked up.

Campaigns, automated moments and a shared inbox. Communication that fills chairs without ever feeling like spam.

• Email campaignsMarketing add-onTarget real segments (including RFM), schedule sends, and read open and click rates.
• Audience segmentsMarketing add-onBuild an audience from tags, last visit, total spend or where a client sits in your best-to-lapsed ranking, with a live count before you send.
• Automated momentsMarketing add-onBirthday wishes, welcomes, rebook nudges and win-backs, all consent-gated and deduplicated.
• Client conversationsEvery email you have sent a client, including confirmations, reminders and campaigns, in one thread per person, with a composer to send another.
• CommunicationsEvery confirmation, reminder and campaign message with its delivery status, in one place.
• Web pushBooking confirmations and reminders straight to the phone, no number required.
• Your own message templatesConfirmations, reminders, cancellations and birthdays in your words, with merge tags and a test send. On every plan.
• Quiet hours & one-click unsubscribeHold non-urgent messages out of a window you choose, and every marketing email carries the unsubscribe button the mail app itself offers.
• Promo codes & referralsMarketing add-onDiscount codes with redemption caps, and refer-a-friend that rewards both sides.
• Team chatInternal threads with unread badges, so the group chat stays out of your client data.

Invite reviews after real visits, reply in public, and watch the trend, on your page, your website, and the directory.

• Review invitesSent after completed visits, with secure, one-tap submission.
• Reputation dashboardResponse rate, a 12-month trend and per-stylist ratings at a glance.
• Ratings by stylistSee how each person is rated, then open their row to read the reviews behind the number.
• Moderation & repliesApprove what's published and answer publicly, in your own voice.
• Reviews widgetShow verified reviews on your own website with one snippet.

The figures that actually run a salon, such as revenue, retention and utilisation, plus quiet signals when something needs your eye.

Reports come with the Essential plan and above; the deepest analytics belong to Grow.

• Revenue reportsBy staff, by service and over time, with commissions and top products.
• Take the numbers with youEvery report downloads as CSV, covering revenue, staff, services, commissions, VAT, an accounting export and the client book itself.
• Retention & cohortsGrowWho comes back, who's drifting, and a booking heatmap of your week.
• Proactive signalsRevenue momentum, no-show trends, at-risk clients and low stock, surfaced for you.
• Profit & lossReal P&L from your invoices and expenses, exportable as CSV.
• Command centerGrowAn executive view across the business, with goals you set and track.
• Month goals & a 30-day outlookGrowSet a target and watch the pace against it, with an outlook built from your own last eight weeks, and it shows how it got there.
• No-show risk watchlistGrowUpcoming bookings scored from your own history, riskiest first, each with the reason that drove the score. Rules you can read, not a black box.
• Developer API & webhooksGrowScoped keys to read your clients, bookings and services and to create clients, plus signed webhooks for six events.
• Weekly digestAn opt-in summary email, so Monday starts informed.

Each location runs itself, with its own staff, hours, prices, till and stock, while you keep the estate view. Built to grow into.

• Locations under one roofGrowEvery branch with its own staff, calendar, opening hours and pricing.
• Branch-scoped accessLimit team members to the branches they work in, enforced server-side.
• Franchise consoleGrowEstate roll-ups, branch leaderboards and net profit per branch.
• Per-branch registers & stockIndependent cash days and inventory pools per location.
• Regions & districtsGrowGroup branches the way your business is actually organised.

Booking page, shop and staff app in your style, with 10 designed presets, each polished in light and dark.

• 10 style presetsProfessionally designed looks, every one tuned for light and dark mode.
• Per-channel stylingBooking page, online shop and the team's app can each carry their own look.
• Per-branch stylingDifferent branches, different characters (if you want them).
• Your brand colourSet a hex and it carries through the app, the booking page, the shop and the portal, with a live contrast check so it stays readable.
• Your logo, your detailsUpload once and it appears on the booking page, the client portal and every invoice PDF.
• Theme studioPreview and assign styles safely before anything goes live.